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Social Media Policy

Social media offers the opportunity for people to gather in online communities of shared interest and create, share or consume content. riskfacilitator embraces social media as an important medium for business engagement. riskfacilitator also encourages its employees and contractors to use social media in a personal capacity as a way to reach out and share information and views with friends and communities.

riskfacilitator recognises the need to have a policy which ensures that employees who use social media either as part of their job, or in a personal capacity, have guidance as to the company’s expectations where social media is about riskfacilitator, its products and services, its people, its competitors and/or other business related individuals or organisations. 

The use of Social Media will have a "connection with riskfacilitator " (and be covered by this policy) in each of the following circumstances:

  • If the social media site is established or used as a riskfacilitator social media site;

  • If the social media is accessed using riskfacilitator’s IT systems or equipment;

  • If the staff member identifies themselves as a staff member of riskfacilitator on the site; and/or

  • If the content of the social media is specifically about riskfacilitator or its staff or contractors, in whole or in part.

1. All official riskfacilitator sites or pages on Instagram, Twitter, LinkedIn, TikTok etc. must be developed and/or authorised by riskfacilitator. Any sites or pages existing without prior authorisation as required above will be subject to review when discovered and may be amended or removed.

2. Content Owners are responsible for monitoring and maintaining web content.

3. riskfacilitator reserves the right to restrict or remove any content that is deemed in violation of this policy.

4. All social networking sites shall clearly indicate that they are maintained by riskfacilitator and shall have riskfacilitator contact information prominently displayed.

5. Staff representing riskfacilitator via social media outlets must conduct themselves at all times as representatives of riskfacilitator. This includes disclosing themselves as staff members of the organisation and using an approved official account.

6. Social networking content and comments must not contain any of the following forms of content:


  • Comments not topically related to the particular site or blog article being commented upon;

  • Comments not approved by authorised social media content writers for riskfacilitator.

  • Profane or offensive language or content; 

  • Content that promotes, fosters, or perpetuates discrimination on the basis of race, age, religion, gender, marital status, national origin, physical or mental disability, sexual orientation or other grounds protected under Commonwealth, New South Wales equal opportunity legislation; 

  • Sexually explicit or pornographic content or links to sexually explicit or pornographic content;

  • Content used to intimidate or bully another staff member, contractor or other person;

  • Content that is or is likely to be defamatory;

  • Solicitations of commerce; 

  • Material that is, or might be construed as creating a risk to the health and safety of a staff member, contractor or other person, including material that amounts to "unacceptable behaviour" such as bullying, psychological or emotional violence, coercion, harassment and/or discrimination, aggressive or abusive comments or behaviour, and/or unreasonable demands or undue pressure;

  • Conduct or encouragement of illegal activity; 

  • Information that may tend to compromise the safety or security of the public or public systems;

  • Content that violates a legal ownership interest of any other person, including breach of copyright or other intellectual property rights of another person;

  • Confidential information or personal information obtained in a person's capacity as a staff member/contractor of riskfacilitator;

  • The riskfacilitator name/logo unless prior approval from the riskfacilitator has been obtained;

  • Content that is misleading or deceptive; or

  • Content that involves unreasonable personal use. 

Last updated: 1 November 2023.

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